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Know Your Rights

Guides to your rights at work

London Underground's Grievance Procedure

If management mistreat you, you have the right to complain! Here is LUL's Grievance Procedure - the text is below, and it is attached as a PDF file. Make sure you get the help and support of a union rep throughout the process.

Know Your Rights: Sickness and Attendance

In RMT’s view, being ill or injured should not be a disciplinary issue at all. So long as you can prove through a certificate that you are genuinely ill, you should not be punished. It is normal for human beings to be ill sometimes – we are not robots!
However, LUL disagrees, and has an unfair and punitive disciplinary policy for absence through sickness.
This is not a comprehensive guide to LUL’s policy – the company’s own documents provide that – but a guide from your union to the rights that you have.

Case Conference: Employing Managers Only

On RMT's request, management confirmed at the Stations & Revenue Council meeting on 26 November that only an employing manager can conduct a case conference with a member of staff. This is because a case conference can make decisions regarding conditions of a member of staff's employment eg. reasonable adjustments, redeployment.

Fact-finding interviews. Representation denied.

Dear Colleagues,

I am hearing more and more reports of members being called to attend fact-finding interviews whilst being denied RMT representation.

I have recently been given a document which comes with a message from the General Secretary on one side, and a proforma on the other. I have copied the proforma into a word document and attached it below. As soon as I am able I shall attach a pdf document with this blog entry. Please find the attached word document, and use it whenever necessary.

Freedom of information

Have you ever wondered what information LU holds about you? Have you ever thought it might be incorrect?

Did you know that under section 7 of the Data Protection Act 1998 you are entitled to see and have your own copies of information that is about you or which refers to you;things like you references, job applications, notes kept during recruitment interviews, or sickness and attendance records?

Higher Grade Working agreement (HGW)

To all RMT members - Management have reneged on a long standing agreement whereby if you are stepped up to cover a job on HGW for any amount of time you would be paid the whole shift at the higher rate. Management are now stating that at least 2 hours or more need to be worked before the whole shift is paid at the higher rate.

Discrimination Legislation: An Introduction

This text is from trade union solicitors OH Parsons, and is the introductory section to its specific guides to the law on discrimination in employment. It sets out the basics of how this legislation works - and its limits! The specific guides will be posted on this website in due course.

Meeting with Management? Your Right to an Alternative Date

Sometimes, you may be unable to attend a disciplinary/grievance/etc meeting at the time/date scheduled by management. Because of this, an alternative date/time can be arranged. It seems to be standard practice on London Underground that management set the alternative, which could cause you problems if neither date is suitable.

Your rights: Workers’ access to information about themselves

This is an extract from The Employment Practices Code: Data Protection, which you can read on the Information Commissioner's Office's website,

Appointments with Members on Rep's Rest Day

If management schedule a meeting with a member of staff at which s/he is entitled to be represented -
eg. LDI, case conference, grievance hearing, appeal, flexible working discussion, etc - on the local union rep's rest day, then either
(a) the rep will attend and be allocated an alternative rest day; or
(b) the meeting should be rescheduled to a day on which the rep is at work.

RMT Wins Legal Cases for Station Staff

These extracts from the section of the General Secretary's report to RMT's 2009 AGM concerning the union's legal services cover some London Underground station staff cases ...

Women in Danger from Serial Rapist: Your Right to Safe Transport Home

There has been a series of rapes of women in the Walthamstow area. On some local station groups, RMT reps have successfully argued that management should provide door-to-door special taxis for women staff to get home.

The union is currently working on extending this to workers in all grades who live or work in this area.

A Manager Should Not Deal With a Grievance against Him/Herself

London Underground seems to think that it is OK for a manager to deal with staff grievances against him/herself! Not only is this self-evidently unfair, it also breaches ACAS rules. If your manager tries this, please use the following quotes to insist that the grievance is dealt with by a different manager.

Know Your Rights: Parental Leave

You have the legal right to parental leave - that is, time off work to spend with your young or disabled children. This leave is unpaid and has to be taken in week-long blocks. Your rights are outlined in detail here.

Representation Out of Hours?

If you are a union rep, and management schedule your union duties outside you rostered hours - eg. arranging a member's LDI at 16:00 on a day when you are on an early turn finishing at 15:00 - then you should get "time off in lieu". Your union duties are part of the company's legal responsibilities, so should be carried out in their time, not yours.

Reserves: Working More or Fewer Than Your Contracted Hours

If you are a full-time reserve member of staff, then it is possible that sometimes, you might work more or fewer than you contracted hours because your group's admin give you more longer shifts than shorter ones or vice versa.

This is dealt with by looking at your hours over 12-week periods.

Letter to Probationers: Your Right to Strike

This letter is from Bob Crow, RMT General Secretary. Click '1 attachment' / file name to download it. Read the text below.

To All Probationers and Apprentices Employed by LUL - Our Ref : LUL/14/2 - 19th May 2009

Dear Colleague,

Current Dispute with London Underground.

Trade Union Representative Facilities

This is London Underground's policy on facilities for union reps. If you are not getting all that you are entitled to, raise it with your employing manager, and also advise your branch secretary and Stations & Revenue Council reps.

Higher Grade working, are you being short changed?

Do you hold licenses for jobs other than your current grade? Do you regularly get Higher Grade Working (HGW)? If you have answered yes you may not be getting the pay you deserve. After an item was raised at a local level 1 meeting regarding HGW, the GSM was forced to concede that the agreement below needed to be adhered to.

Management's View on Attendance

Below this story is an email sent from a senior HR manager which clearly shows how LUL are treating their staff concerning attendance, despite Gerry Duffy of LU Employee relations stating that the RMT has no proof of LU's abuse of policies.

Your RMT Stations and Revenue Council representatives: click on their names or photos to send them an email.

Janine Booth 07748-760261
Janine Booth

Neil Cochrane (staff side chair) 07739-869867
Neil Cochrane

Mick Crossey 07834-117509
Mick Crossey

John Kelly 07740-065367
John Kelly

Malcolm Taylor (staff side secretary) 07748-933241
Malcolm Taylor

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