LUL plans to move ex-Silverlink staff into the following LUL grades:

• Barrier staff, platform announcers and fire wardens will become Customer Service Assistants (station duties, barrier, patrols and platform announcements);
• Booking office staff, ticket office clerks and CSA multifunctionals will become Station Assistant Multi-functional (mainly ticket selling; some station duties);
• Supervisors will become Station Supervisors.

RMT’s view is that this makes sense, with two ‘buts’:

• As LUL requires ex-Silverlink ticket sellers to carry out station checks, which are a Station Supervisor’s responsibility, these staff should be offered the option to become a Station Supervisor. LUL refused to agree to this, so it will be discussed at Company Council.
• You might have a case to move to another grade. RMT argued that staff should have the right to put your case. Management agreed to this. An RMT rep can help you with your appeal.

How Much Will You Be Paid – And When?

• Customer Service Assistant: £23,200
• Station Assistant Multifunctional: £27,874
• Station Supervisor: £32,211-£37,551,depending on the ‘complexity’ of your station.

There is no extra pay for nights, bank holidays, etc. Rest day working and overtime is paid at ‘time and a quarter’. Everyone gets a pay rise from the transfer.

RMT believes that you should have been put onto these pay rates on 11th November 2007. LUL doesn’t agree. Saving money at your expense?

LUL will not say when you will get your money. RMT argues that when the change happens, it should be backdated to 11th November. LUL refuses to agree.

LUL now has people doing the same job as others but for lower pay. This is a disgraceful situation which RMT will do its utmost to fight.