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Leaflet for passengers: Knightsbridge and Arnos Grove stations
RMT members will be giving out leaflets to passengers at Knightsbridge and Arnos Grove stations. Click '1 attachment' / file name (below) to view and download the leaflet, and if you print it out, cut it in half! You can read the text below.
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London Underground plans to:
- cut 26 staff at the stations in this area (Knightsbridge to Leicester Square)
- cut 122+ staff at Piccadilly Line stations
- cut 7-800 station staff across London Underground
With fewer staff, we will be much less able to help passengers, who in this area include many shoppers, tourists and leisure travellers who are often unfamiliar with London Underground and its ticketing system.
London Underground plans to cut the opening hours of the ticket offices here at Knightsbridge station from 171 hours per week to just 139¾ hours per week, with the ticket office opening later and closing earlier.
DAY CURRENT OPENING HOURS PLANNED OPENING HOURS
Weekdays East 0700-2130 East 0930-2045
West 0800-1930 West 1030-1915
Saturdays East 0900-2100 East 0900-2100
West 0930-1930 West 1015-1930
Sundays East 0900-2100 East 0930-1930
West 1130-1830 West 1200-1830
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London Underground plans to:
- cut 19 staff at the stations in this area (Manor House to Cockfosters)
- cut 122+ staff at Piccadilly Line stations
- cut 7-800 station staff across London Underground
London Underground plans to cut the opening hours of the ticket office here at Arnos Grove station from 90 hours per week to just 76 hours per week, with the ticket office opening later, closing earlier and closed on Sunday evenings.
DAY CURRENT OPENING HOURS PLANNED OPENING HOURS
Weekdays 0630-1930 0645-1415 & 1515-1915
Saturdays 0700-2030 0800-1845
Sundays 0900-2030 0900-1645
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STATION STAFF = SAFETY + SECURITY = SERVICE
Fewer station staff means:
- a less safe London Underground
- less information and help during delays and disruptions
- it will be harder to evacuate stations quickly and safely in the event of an emergency eg. fire, crash, bombing
- less help for disabled, elderly and other vulnerable passengers
- less chance of you getting the help you need with directions, information, lost property, accidents or other issues
- less deterrent to assault, vandalism and other harmful behaviour
- you will feel less secure travelling around London Underground
Shorter ticket office opening hours means you will not be able to get a ticket seller’s help when:
- you have a problem with your ticket or Oyster
- the ticket machines are not working (which will happen more often with fewer staff to service them)
- you need to buy a ticket that is not available elsewhere
- you believe that the ticketing system has treated you unfairly
- your ticket or Oyster does not work
- you want the ‘personal touch’ in dealing with your issue
Support our campaign to Staff Our Stations:
- Sign our petition
- Visit our website: www.rmtplatform.org.uk/sos
- Send us an email: supportus@rmtlondoncalling.org.uk
- Tell London Underground and TfL your views by writing to Customer Service Centre, London Underground, 55 Broadway, London SW1H 0BD, or online at www.tfl.gov.uk/helpandcontact
- Email Mayor Boris Johnson: mayor@london.gov.uk
| Attachment | Size |
|---|---|
| knightsbridgearnos.PDF | 361.25 KB |
Your RMT Stations and Revenue Council representatives: click on their names or photos to send them an email.
John Reid 07748-760261
Neil Cochrane (staff side chair) 07739-869867
Mick Crossey 07834-117509
John Kelly 07740-065367
Malcolm Taylor (staff side secretary) 07748-933241
Mac McKenna 07801-071363





