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Collective Grievance: London Underground's Ticket Office accountancy system

RMT and TSSA are organising to submit a collective grievance to London Underground about the serious problems with its ticket office accountancy system. The text is below. If you would like to add your name,do so by the 5th November, please e-mail John Kelly.

We are raising a collective grievance regarding the ticket office accountancy system used by London Underground. It has become clear that there are systemic failings in this system and as Ticket Office staff we are being put in a position where these failings are resulting in dubious credits and debits on our individual accounts.

Working with a flawed system which can trigger these false accounts is a cause of constant worry and stress. It is clear that the system being used has resulted in approximately £800000 worth of debits across the network. It is also apparent that the concept of individual accountability for our accounts is unfair due to the failings in the accounting system; the fact that the safe deposits are ‘blind’ amounts of cash and the fact that the deposited bag is opened and handled by employees of the cash counting house. The fact that this can then lead to disciplinary action being taken is totally unjust and unacceptable.