Gyles Henry:

LUL dismissed Gyles Henry, SAMF London Bridge, over an alleged altercation with a customer.
The customer herself did not complain - another customer did. His letter included ‘presumptions’ that Gyles came out of the ticket office to argue with the customer, who had left, and that the situation might have turned violent.

LUL has sacked him solely on the basis of speculation by one single customer, with no other evidence or corroboration. Even that customer asked only that Gyles be censured.

Mukesh Mahatma:

LUL dismissed Mukesh Mahatma, SS Canary Wharf group, for taking two boxes of KitKats without permission.

But the clear evidence is that:

• One box was actually provided to Mr. Mahatma by Tribe Marketing for staff consumption and was used as such.
• The other box was given to him by another Station Supervisor whom he had no reason to doubt had received the item in the same way and for the same reason.
• Mr. Mahatma received this item in full view of a Duty Station Manager. This item of stock never left the station.

Despite this clear and corroborated evidence, London Underground management sent Mr. Mahatma to a CDI and summarily (instantly) dismissed him.