As we reported previously, LUL management want to impose a £5 minimum on Oyster top-ups at the ticket office window. This is another attempt to drive business away from the window and threaten your job. It will also cause understandable frustration and anger amongst passengers.

RMT (and TSSA) registered a 'failure to agree' about this, and the issue is due to be discussed at an ad hoc Director's meeting on 18 February. However, LUL appears to be going ahead with a trial of the £5 minimum at five stations anyway, starting on 1 March: London Bridge, Bond Street, Earl's Court, Liverpool Street and South Kensington.

RMT advises its members not to co-operate with this trial. It is an attack on ticket office jobs and on customer service, and LUL has no right to impose new policies before discussions with the unions have been exhausted.

We will have new publicity out about this soon. In the meantime, please use the most recent issue of our 'RMT Platform' newsletter, which covers this issue and is available to download here.